They also waive this fee if you make an automatic contribution of at least $100 per month (which is a good savings goal to hit anyway). For several years now Questrade’s promotional offer was $50 in free trades. But now that they offer $0 commission trades (only charging ECN fees on each trade) that promotion doesn’t really make a lot of sense. It appears that for now, Questrade has eschewed promotional offers in favour of rock-bottom trade pricing.

I always had to double check that my requests were getting done. Do not use for day trading, they drain you of funds. Turns out Quest Trade does not take a 100% of the stock price out of your account to pay for the stock (conversion from Can$ to US$). They lend you the difference and charge crazy interest and fees. Lucky I checked my stocks recently only to find I have lost almost half my money to Quest Trade, They know they are doing this to older or first time stock traders making huge money. I can not believe the Canadian Gov lets them away with this….

This is the worst platform to invest…

I would check my combined cash in CAD or combined cash in USD and would see a large positive balance, so left my account to grow and pay dividends over the last year. Upon logging in today, I found I again had a negative balance in spite having left it with more than 1 thousand dollars cash a year ago. Transaction history showed I had been paying approximately $200USD a month in interest. After calling in again I learned that my deposits had been in CAD, where as I had bought stocks in USD. I actually had more than $26,000CAD in my account, but had an even greater USD negative balance. I never received any email, letter, message, or call about this.

After chatting with a customer experience agent that have been completely useless, he told me it would take another days for the money to be transferred. I told him I was extremely dissatisfied and he did not care AT ALL. Questrade is ideal for any Canadian investor who values low-fee investing, especially if you prefer to buy and hold ETFs in your portfolio. And while other platforms, especially TD Direct Investing, offer more powerful market research tools for advanced and pro traders, Questrade Edge should be more than enough to satisfy most investors.

Questrade RRSP Account Details

They are a deceitful and conniving bunch, stay away and listen to the reviews. The whole platform is built on lies and complying with them will just make it worse.M4dr stood as my eye opener and also defender against huge loss. Yes, your estate will pay a high rate of tax on your RRIF when you die. This tool provides information on (and lets you buy) the latest IPOs, secondary offerings and structured products.

Run stay away I been Trading for years…

They will tell you everything is good to go, then another person will tell you they need something else. It took me 4 weeks and hours of calls to get my account opened and 5-7 times submitting & resubmitting forms that were already submitted (correctly). It’s as though it’s your first time ever contacting them each and every time you reach out. I invested total of $12000, and could only withdraw $11180, cause majority of the part went into fees and conversion fees.

• Odd for a company that says retire 30% wealthier…wealthier than what?
• While most of our readers know that we recommend sticking to dividend-stock investing and basic index investing, Questrade offers a ton of choice when it comes to what you purchase within a TFSA or RRSP.
• On the technology side, Questrade employs top-tier security measures to protect investors.
• Steven is an active fintech and crypto industry researcher and advises blockchain companies at the board level.
• Hi William, we’re sorry to hear about the experience you’ve had with us.

I transferred from another broker so…

CNN I cannot find any mention of a $5 cap on ECN fees on their website yet you mention it a few times in this article. The ECN fees was one of the reasons I left Questrade but I am now thinking of coming back. ETF and stock purchases are free as of FEB 2025.Doesn’t seem like customer support has improved. Of course, I’ll keep my 2025 Questrade review updated monthly.

The person to replace George would be someone who would be able and willing to make right every single issue that produce these negative reviews. In questrade forex my case I felt deceived about being charged the higher fee. I didn’t even see a definition of what a professional trader is.As for the polite support department, saying over and over again they are sorry, they ought to be able to push the team to resolve the issue at hand.

Your new Questrade TFSA account will be the flip of the RRSP. You’ll get taxed when you put money into it, but there is no “postponement” of taxes to worry about paying on the back end when you take the money out. Just like the RRSP (and RESP for that matter), the TFSA is what’s known as a registered account, and consequently, the TFSA umbrella will prevent taxes from eroding away your investment returns over the years. Not only does your money grow sheltered from taxes, but it also allows you to defer paying taxes on your contributions until you withdraw the funds—ideally when you’re retired and in a lower tax bracket. This “tax arbitrage” is at the heart of the RRSP’s appeal and is a great to help to the vast majority of Canadians’ financial plans. Don’t listen to that “RRSPs are a scam” talk – it’s almost always a lie used to sell you things.

If you are a begginner self-investor,Questardeis a great option. Their staff, especially Matthew T,is incredibly patient,attentive,knowledgeable,and provides all the information I need. He also assists with trading fee and explains the withdrawal rules for RESPs and RRSPs.

• In spite of this, I was continually being charged interest.
• Other highly relevant research tools include analysts’ opinions, forecasts, fundamental and technical ratings, and good sentiment measures.
• The person to replace George would be someone who would be able and willing to make right every single issue that produce these negative reviews.
• Put me down as one pissed consumer of Questrade and Questwealth.
• We encourage readers to do their own research, practice critical thinking and compare their options, especially before making any financial decisions.

We use dedicated people and clever technology to safeguard our platform. Hi John, we’re sorry to hear you’ve had a negative experience with us. We’ve escalated this for you and our team will be contacting you directly to assist you with this. Hi there, we’re sorry to hear you’ve had this negative experience with us and we want to help you out as much as we can. Our team will look into it further and contact you directly to help resolved this.

How much money do you need to open a Questrade account?

If there were any other trading options in Canada I’d be going with them. As an example, a $50,000 managed portfolio would cost you about $185 to $235 in annual fees, if you’re invested in one of the five core Questrade portfolios. Or you’d pay $205 to $300 for the same amount invested in an SRI portfolio.

Their move to $0 trading commissions in March 2025 only reinforces their appeal for investors who prioritize low cost above all else. Qtrade’s platform is smooth and intuitive, their customer service is a cut above the rest, and their research tools are best-in-class. I’ve had a Qtrade account for years, but it was about five years ago that I made the full switch.

Please email us at with your details and our team will reach out to you directly to help you out. Hi Sharon, we’re very sorry to hear about the experience you’ve had with us regarding your transfer request. We strive to provide the best experience and regularly explore updates to our processes to make it more helpful for our customers. We’ve escalated your concerns to our team and our team will be reaching out to you directly to help you out or provide you with an update regarding this. I tried to transfer money into my questrade account and they demanded that I provide the details of the bank that the money was being transfered from.They don’t have that right.

Edge web does a very good job of providing the core necessities of trading, including quotes, charts, trading, customizable watch lists, news, and account management. The charting package is powerful enough to satisfy most casual traders and order management is surprisingly robust, with available order routing and bracket orders. Options traders get five Greeks and orders grouped by strategy, which is great, but options analysis tools are lacking. Hi Million, we’re sorry to hear about the experience that you’ve had with our platform.

What makes it worse is you don’t know if they have inventory unless you call in and ask or place the order and see if it’s rejected. IBKR is the best broker for Canadians by a long shot. I couldn’t get a straight answer from customer service. And because my data was never in real time, my trades always missed entry and exit points.

At this point, no response was received from Questrade on this time sensitive issue.Questrade was unwilling to work with me to resolve this issue, and BMO was very willing to work with me every step of the way. I want my $150 cancellation fee waived for this horrible experience. Reverse the cancellation fee on the Questrade side and transfer the rest to BMO. Hi there, we’re sorry to hear about your experience with our customer service team. We want to look into things further to make sure you receive the assistance you need with this.